Privacy Policy

Effective Date: 11/7/25
Last Updated: 11/7/25

Intriduction

Frantzy Landscaping Service ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, text message, or email.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

- Request a quote or estimate for landscaping services

- Schedule an appointment or service

- Contact us via phone, email, text message, or contact forms

- Subscribe to our newsletter or promotional communications

- Leave a review or testimonial

This information may include:

- Name

- Phone number

- Email address

- Physical address (service location)

- Property details and service preferences

- Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

- IP address

- Browser type and version

- Pages visited and time spent on pages

- Referring website

- Device type and operating system

- Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

- Provide Services: Schedule appointments, provide quotes, deliver landscaping services, and communicate about your service requests

- Marketing Communications: Send promotional offers, service reminders, seasonal tips, and company updates via SMS, email, or phone (with your consent)

- Customer Support: Respond to your inquiries, feedback, and service requests

- Business Operations: Process payments, maintain records, and improve our services

- Legal Compliance: Comply with applicable laws, regulations, and legal processes

- Website Improvement: Analyze website usage to improve functionality and user experience

SMS/Text Message Communication

Consent to Receive Messages

By providing your phone number and opting in to receive text messages from Frantzy Landscaping Service, you consent to receive:

- Service appointment reminders and confirmations

- Quote and estimate notifications

- Promotional offers and seasonal specials

- Service updates and important announcements

Message Frequency

Message frequency varies based on your interaction with our services. You may receive appointment reminders, promotional messages (up to 4 per month), and service-related notifications.

Opt-Out Instructions

You can opt out of receiving text messages at any time by:

- Replying STOP to any text message you receive from us

- Contacting us at 754-714-4755 or [email protected]

- Updating your communication preferences through our website

After opting out, you will receive one final confirmation message. You may continue to receive transactional messages related to scheduled services.

Standard Rates Apply

Message and data rates may apply based on your mobile carrier's plan. Frantzy Landscaping Service does not charge for text messages, but your carrier may charge for messages received.

Supported Carriers

Our SMS service supports all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in:

- Website hosting and maintenance

- CRM and marketing automation (Go HighLevel)

- Payment processing

- Email and SMS communications

- Analytics and website optimization

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

- Comply with legal obligations

- Protect our rights, property, or safety

- Prevent fraud or illegal activity

- Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Secure SSL encryption for data transmission

- Restricted access to personal information

- Regular security assessments

- Secure third-party service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions (e.g., records required for tax or legal purposes).

Opt-Out

You can opt out of marketing communications at any time by:

- Clicking "unsubscribe" in emails

- Replying "STOP" to text messages

- Contacting us directly

Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember your preferences

- Analyze website traffic and usage patterns

- Deliver personalized content

- Improve website functionality

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information we collect, use, and share

- Right to request deletion of your personal information

- Right to opt out of the sale of personal information (Note: We do not sell personal information)

- Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected] or 754-714-4755.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

- Posting the updated policy on our website with a new "Last Updated" date

- Sending an email notification (if you have subscribed)

- Providing notice via text message for material changes affecting SMS communications

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have questions about these Terms of Service, please contact us:

Frantzy Landscaping Service
705 SW 73rd Avenue
North Lauderdale, FL 33068

Phone: 754-714-4755
Email: [email protected]

Hours:
Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: Closed

Consent

By using our website, services, or providing your contact information, you acknowledge that you have read, understood, and agree to this Privacy Policy.